common questions

  • How do I create my own personal account on the site?

You can do it in one of these two ways:

The first method: Via the registration page by clicking here

The second method: via the purchase completion page, and this will be done automatically upon completion of the purchase process.


  • Do we guarantee our customers that the products are original?

With confidence yes. We guarantee to all our customers that all our products are 100% original and from agents of international brands in the Kingdom of Saudi Arabia and the Middle East


  • How can I shop on the site?

Our site is very easy to market and buy:

1- You can add the product you want to buy in the shopping cart by pressing the "Add to cart" button

And if you have previously added the product to the cart, then you just have to click on the cart at the top of the site.

2- Then you have to click on the “Complete the purchase” button, and you will be taken to the purchase completion page

3- Log in if you have an account on the site, and if you do not have an account, you must press the Continue button and write all the data accurately.

4- Choose the appropriate shipping method and your preferred payment method and press the Continue button

5- You will receive a text message containing the mobile number verification code. Enter the verification code and press the Verify button

6- Now all you have to do is click on the "confirm order" button, and you will receive a text message and an email notifying you of receiving your order

7- Shipment will be done within a maximum period of 24 hours on working days *


  • Why is it written on some glasses that they were made in China?

Dear customer, all the original international brands own factories in different countries around the world, such as their country of origin and China in particular, and there they produce their original products with the same quality and under the supervision of the same management.


  • Can I buy only medical glasses without medical lenses?

Yes, dear customer, if you want to buy a specific frame without lenses, you can always do so by clicking on the (add to cart) icon, and then the frame you chose will be added to the cart.


  • Is there a warranty on the glasses?

Every frame we offer or sell through our store carries a warranty against manufacturing defects for a full year.


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