Exchange and return policy

  • Our goal in our store is always to provide 100% original medical and sunglasses glasses, colored and transparent contact lenses.


  • The customer has the right to replace or return the product or item that he purchased within 7 days from the date of purchase if there is any error in the implementation of the order by our store team or if the item is defective or does not conform to the specifications on the outer packaging of the product.


  • The customer can return the product within 7 days from the date of purchase, provided that the product is in its original condition, without any scratches or breaks, with all its accessories and contents and in the outer packaging. The customer bears the cost of the return shipping.


  • The customer has the right to replace or refund the value of the medical frame only and bears the value of the medical lenses + the value of the return shipping.


  • To complete the return procedures, please contact customer service by calling or WhatsApp on 0549660492 or via email.


[email protected]


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